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New SBA Chief Tours Empty Offices, Calls for Return-to-Work Policy

New SBA Head Pushes for In-Person Work After Viral Office Tour
February 22, 2025 by
Emma Wells

In a moment that quickly went viral, the newly appointed Small Business Administration (SBA) chief toured the agency’s headquarters, finding rows of empty cubicles as over 90% of employees worked remotely. This discovery prompted her to announce a return-to-office policy, aiming to revitalize in-person collaboration and improve direct support for small businesses across the country.

The video of her tour, which captured her surprise at the vacant workspace, resonated widely online, sparking conversations about remote work’s impact on government efficiency. The new SBA leader emphasized the need for teams to reconnect face-to-face, highlighting that small businesses, the backbone of the economy, deserve accessible and hands-on support. You can read the Fox News article here.

Balancing Flexibility with Service

The SBA had previously implemented hybrid work models, but the incoming leadership believes that a more consistent office presence could streamline decision-making and foster stronger teamwork. While remote work has provided flexibility, the shift back to physical offices aims to strike a balance between modern work preferences and the agency’s service-oriented mission.

What This Means for Small Businesses

For small business owners relying on SBA resources, this shift could mean faster response times, more dynamic in-person consultations, and enhanced program execution. The new chief’s proactive stance signals a commitment to evolving the agency’s approach to best serve entrepreneurs navigating today’s economic landscape.

As the SBA transitions back to office life, small business owners and entrepreneurs can anticipate a renewed focus on community engagement and hands-on support.

Stay tuned to SMB HQ™ for ongoing updates on SBA policies and how they affect the small business ecosystem nationwide.