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Privacy Policy

Effective Date: January 08, 2025

1. Introduction

At SMB HQ, we are committed to providing high-quality services to our clients. This Payment Policy outlines the terms and conditions regarding payments for all services rendered by SMB HQ. By engaging with our services, you agree to comply with this policy.

2. Accepted Payment Methods

We accept the following payment methods for all services:

  • Wire Transfer: Clients may make payments via wire transfer. Please ensure that all wire transfers include the invoice number and client name for proper identification. Our bank details will be provided upon request or included in the invoice.
  • Credit Card Payments: We accept major credit cards. Payments made via credit card will be processed through a secure payment gateway. Clients will receive a confirmation of payment once the transaction is completed.

3. Payment Terms

  • Payment Due Date: All payments are due upon receipt of the invoice unless otherwise specified in the service agreement.
  • Late Payments: If payment is not received by the due date, a late fee of 10% may be applied to the outstanding balance. Continued failure to remit payment may result in suspension of services until the account is brought current.

4. No Refund Policy

  • Refunds: SMB HQ operates under a strict no refund policy. Once payment is made for services rendered, it is non-refundable under any circumstances. Clients are encouraged to review all service details and terms before making a payment.

5. Service Delivery

  • Services will commence only after payment has been received and confirmed. In the case of wire transfers, please allow for processing time, which may vary depending on the financial institutions involved.

6. Disputes and Inquiries

  • Any disputes regarding invoices or payments must be communicated to SMB HQ within 7 days of receiving the invoice. We will review and address any concerns in a timely manner.

7. Changes to Payment Policy

  • SMB HQ reserves the right to modify this Payment Policy at any time. Clients will be notified of any changes via email or through our website. Continued use of our services after changes have been made constitutes acceptance of the new terms.

8. Contact Information

For any questions or concerns regarding this Payment Policy, please contact us at:

9. Acknowledgment

By engaging with SMB HQ’s services, you acknowledge that you have read, understood, and agreed to this Payment Policy.