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Terms & Conditions

Last Updated: February 01, 2025

Welcome to SMB HQ! These Terms and Conditions ("Terms") govern your access to and use of the services provided by SMB HQ LLC ("SMB HQ," "we," "us," or "our"), including but not limited to staff augmentation services, product development, software development, ERP implementation, AI automation, consulting services, and access to SMB HQ University. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

1. Acceptance of Terms

By accessing or using our services, you confirm that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Services Offered

2.1 Staff Augmentation Services

We provide staff augmentation services to help businesses meet their staffing needs. This includes the provision of skilled professionals for various roles on a temporary or project basis.

2.2 Product Development and Software Development

Our team offers product development and software development services tailored to your business requirements. This includes custom software solutions, application development, and system integration.

2.3 ERP Implementation

We assist businesses in implementing Enterprise Resource Planning (ERP) systems to streamline operations and improve efficiency.

2.4 AI Automation

Our AI automation services help businesses leverage artificial intelligence to automate processes and enhance productivity.

2.5 Consulting Services

We provide consulting services to guide businesses in strategy, operations, and technology implementation.

2.6 SMB HQ University

SMB HQ University offers a platform for individuals to learn about startups, find co-founders, and build products. We also provide mentorship opportunities. Please note that SMB HQ University is not a traditional university. For detailed terms regarding SMB HQ University, please visit [SMB HQ University Terms](https://university.smbhq.io/terms).

3. User Responsibilities

You agree to use our services in compliance with all applicable laws and regulations. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.4. Payment Terms

4.1 Fees

All fees for our services will be clearly outlined in the service agreement or proposal provided to you. By using our services, you agree to pay all applicable fees.

4.2 Payment Method

Payments can be made via the methods specified in the service agreement. You are responsible for providing accurate payment information.

4.3 Late Payments

If payment is not received by the due date, we reserve the right to charge late fees and suspend services until payment is made.

5. Intellectual Property

All content, trademarks, and other intellectual property associated with SMB HQ and our services are owned by SMB HQ or our licensor. You may not use, reproduce, or distribute any of our intellectual property without our prior written consent.

6. Limitation of Liability

To the fullest extent permitted by law, SMB HQ shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services. Our total liability to you for any claims arising out of these Terms or your use of our services shall not exceed the amount paid by you for the services in question.

7. Indemnification

You agree to indemnify, defend, and hold harmless SMB HQ, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your use of our services or your violation of these Terms.

8. Termination

We reserve the right to suspend or terminate your access to our services at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users or SMB HQ.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law principles. Any disputes arising out of or related to these Terms shall be resolved in the state or federal courts located in Sheridan County, Wyoming.

10. Changes to Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our website. Your continued use of our services after any changes constitutes your acceptance of the new Terms.

11. Contact Information

If you have any questions about these Terms, please contact us at:

SMB HQ LLC

Sheridan, Wyoming

Email: [email protected]

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for choosing SMB HQ!